Shipping policy

Shipping is free and tracked on every order to the UK, Ireland and New Zealand, with no minimum spend.

Delivery time
Most orders arrive within 5 to 10 days. If your tracking hasn't updated after 5 days, email support@lumiville.store and we'll chase it for you.

Tracking
Once your order is on its way, you'll get an email with your tracking details.

Incorrect address
Please check your shipping address at checkout. We can't be responsible for delays or losses caused by an incorrect address.

Questions
Email support@lumiville.store