Shipping policy

Shipping Policy – Lumiville

At Lumiville, we are committed to providing a smooth and reliable delivery experience.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays. During peak periods, processing times may be slightly extended.

Shipping Time

Once shipped, estimated delivery time is 5–10 business days depending on the destination country. Delivery times may vary due to customs clearance, carrier delays, or unforeseen circumstances.

Tracking Information

After your order has been dispatched, you will receive a confirmation email containing tracking details so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Lumiville is not responsible for delays or losses resulting from incorrect address details.

Shipping Inquiries

For any shipping-related questions, please contact: support@lumiville.store